It was highly rated by reviewers in the internet, consumer services, and computer hardware industries. In the past year, 61% of Cacoo’s reviews came from users at small businesses, 8% from midsize, and 31% from large. Reviewers note some difficulty finding elements for specific environments, as well as some inconsistencies with icon styles.

They also positively note the product’s templates and icon library. Reviewers praise Cacoo for being easy to use and easy to learn. Key features include collaboration, multi-user editing, dynamic charts, embeddable diagrams, pre-built templates, and an icon library. Cacoo is cloud-based data visualization software used to create and share flowcharts, diagrams, wireframes, organization charts, and process models.